Terms & Conditions
Shot Flow · Terms & Conditions · v1.0 · Effective 21 July 2026
| Field | Value |
| Operator | CHALET AQUARIUS LTD |
| Company number | 15587263 |
| Registered office | 20 Wenlock Road, London, England, N1 7GU |
| Trading name / brand | Shot Flow |
| Website | https://shot-flow.com |
| Contact email | info@shot-flow.com |
| Support / complaints | info@shot-flow.com (Monday–Friday, 09:00–17:00 UK time, excluding public holidays) |
| Governing law | Laws of England and Wales |
| Document version | v1.0 |
| Effective date | 21 July 2026 |
| Important: Purchases provide a licence to use specified stock-photo files; they do not transfer copyright or ownership. Downloaded content is not returnable merely because it is no longer wanted, while statutory remedies for defective, misdescribed or undelivered digital content remain unaffected. |
Table of Contents
1. About these Terms
2. Definitions
3. Eligibility and account use
4. Scope of licence and permitted use
5. Stock content, Bundles and licence limits
6. Purchases, billing and taxes
7. Delivery of digital content
8. No redemption, resale or cash-out
9. User conduct and prohibited activity
10. User submissions and support materials
11. Intellectual property
12. Updates, maintenance and service changes
13. Suspension, restriction and termination
14. Consumer rights and statutory protections
15. Refunds and billing disputes
16. Disclaimers and service availability
17. Limitation of liability
18. Indemnity
19. Privacy, cookies and data handling
20. Complaints and support
21. Governing law and dispute resolution
22. Changes to these Terms
23. Contact
Permitted and prohibited use guide
Schedule 1 — Practical service rules
1. About these Terms
1.1 About these Terms standard. These Terms form the contract between the purchaser and CHALET AQUARIUS LTD for access to Shot Flow and each accepted Order. For about these terms, the provision is confined to website use, accounts, one-time Orders, Assets, Bundles and the licence and does not enlarge the user’s rights beyond the product description, Order confirmation or applicable law.
1.2 Outcome for about these terms. The rules on about these terms should be read with the Privacy, Cookie, Refund, Payment, Cancellation, Fulfilment and Acceptable Use Policies. Where two provisions address the same event, the more specific operational rule governs that event while mandatory law prevails over both.
1.3 Decision criteria for about these terms. Within website use, accounts, one-time Orders, Assets, Bundles and the licence, a notice dealing with about these terms should identify what happened, the relevant effective time and the practical next step, unless disclosure would compromise security, another person’s rights or a lawful investigation.
1.4 Limits on about these terms. If about these terms cannot be completed as expected, the response may include access restriction, link revocation, licence termination, refund reversal or a legal remedy. The response should address the affected Order, account, record or use rather than impose a broader restriction without reason.
2. Definitions
2.1 Asset and Bundle. “Asset” means an individual photograph or visual file offered through Shot Flow. “Bundle” means a packaged group of Assets sold in one Order. “Content” includes previews, thumbnails, metadata and downloaded files.
2.2 Licence and Order. “Licence” is the limited permission granted under these Terms and is separate from copyright ownership. “Order” is an accepted purchase identified by an order confirmation.
2.3 Download and Delivery. “Download” means retrieval through the website or a secure link. “Delivery” occurs when a working means of access is made available to the purchase email, account or order page.
3. Eligibility and account use
3.1 Eligibility and account use standard. A purchaser must be at least 18 and have authority to act personally or for the organisation named at checkout. For eligibility and account use, the provision is confined to website use, accounts, one-time Orders, Assets, Bundles and the licence and does not enlarge the user’s rights beyond the product description, Order confirmation or applicable law.
3.2 User duties for eligibility and account use. Within website use, accounts, one-time Orders, Assets, Bundles and the licence, when eligibility and account use requires user input, the user must give accurate and current information, use the available account or support route and take reasonable steps within the user’s control. Deliberate circumvention or materially misleading information may change the available outcome.
3.3 Related provisions for eligibility and account use. Within website use, accounts, one-time Orders, Assets, Bundles and the licence, a question or correction about eligibility and account use may be sent to info@shot-flow.com with enough detail to identify the relevant Order, account or interaction. Full payment credentials and unrelated personal information must not be sent by email.
3.4 How eligibility and account use operates. To administer eligibility and account use, Shot Flow uses order controls, licence metadata, download restrictions, notices and support review. Each control is selected for the stated purpose and must not be repurposed for an unrelated objective.
3.5 Outcome for eligibility and account use. The rules on eligibility and account use should be read with the Privacy, Cookie, Refund, Payment, Cancellation, Fulfilment and Acceptable Use Policies. Where two provisions address the same event, the more specific operational rule governs that event while mandatory law prevails over both.
4. Scope of licence and permitted use
4.1 Licence grant. After full payment, the purchaser may reproduce, display, adapt and incorporate the Asset into lawful websites, advertising, presentations, publications, social media, video and client deliverables, subject to the product label.
4.2 End-product condition. The Asset must form part of a broader design or production and must not be supplied as a standalone downloadable source file. Employees and contractors may handle it only for the purchaser’s project.
4.3 Client work. A completed end product may be supplied to a client, but the client does not receive an independent right to extract, reuse or redistribute the source Asset without its own licence.
4.4 Duration. A properly purchased licence is perpetual unless terminated for material breach. Account closure alone does not revoke compliant completed uses.
5. Stock content, Bundles and licence limits
5.1 Non-exclusivity. The same Asset may be licensed to multiple users. Purchase does not create exclusivity, endorsement, trademark rights or a promise that similar content will not be available elsewhere.
5.2 Releases. A model or property release is included only where the product information expressly says so. The user must determine whether the intended jurisdiction or sensitive context requires additional permission.
5.3 Editorial content. An editorial-only Asset may be used for newsworthy, documentary or public-interest commentary but not to imply commercial sponsorship or approval.
5.4 Bundle scope. Product-level download limits apply to the Bundle as a whole, while the licence restrictions apply separately to every included Asset.
6. Purchases, billing and taxes
6.1 Price transparency. Prices are displayed in GBP unless checkout expressly offers another supported currency. The selected product, subtotal, applicable tax and final total appear before submission.
6.2 One-time billing. Shot Flow sells Assets and Bundles as one-time purchases. No automatic renewal or recurring subscription applies unless a future offer states the renewal terms and obtains separate consent.
6.3 Authorisation. The payment service provider submits the selected method for authorisation. An acknowledgement is not final acceptance while payment remains pending, reversed or under security review.
6.4 Descriptor. Card payments may appear as SHOT-FLOW.COM. Users should contact support before disputing an unfamiliar entry where safe and practical.
7. Delivery of digital content
7.1 Method and timing. Most successful Orders are available immediately and within five minutes through an account, order page or secure link. A security review may delay delivery for up to 24 hours.
7.2 Completion point. Delivery is complete when a working download mechanism is granted and our systems record that access was made available. An invalid link or materially corrupted file is not proper fulfilment until corrected.
7.3 User environment. The user is responsible for a reliable connection, sufficient storage and compatible software. Purchased files should be downloaded and backed up promptly.
7.4 Evidence. Order, email, token, content-delivery and download logs may evidence fulfilment, without preventing consideration of contrary technical evidence.
8. No redemption, resale or cash-out
8.1 No redemption, resale or cash-out standard. Download rights are contractual entitlements, not money, e-money, stored value or transferable financial instruments. For no redemption, resale or cash-out, the provision is confined to website use, accounts, one-time Orders, Assets, Bundles and the licence and does not enlarge the user’s rights beyond the product description, Order confirmation or applicable law.
8.2 Controls for no redemption, resale or cash-out. A decision concerning no redemption, resale or cash-out may take account of the product page, order confirmation, payment status, access logs, licence label and correspondence. The weight assigned to a record depends on reliability, context and any credible contrary material supplied by the user.
8.3 Correction of no redemption, resale or cash-out. For website use, accounts, one-time Orders, Assets, Bundles and the licence, operational delivery of no redemption, resale or cash-out may depend on provider systems and the user’s device or network. A temporary technical limitation does not alter the underlying contractual or statutory position.
9. User conduct and prohibited activity
9.1 User conduct and prohibited activity standard. Users must not scrape the catalogue, share secure links, redistribute source files or use Content for unlawful or misleading purposes. For user conduct and prohibited activity, the provision is confined to website use, accounts, one-time Orders, Assets, Bundles and the licence and does not enlarge the user’s rights beyond the product description, Order confirmation or applicable law.
9.2 User duties for user conduct and prohibited activity. Within website use, accounts, one-time Orders, Assets, Bundles and the licence, when user conduct and prohibited activity requires user input, the user must give accurate and current information, use the available account or support route and take reasonable steps within the user’s control. Deliberate circumvention or materially misleading information may change the available outcome.
9.3 Misuse safeguards for user conduct and prohibited activity. In applying user conduct and prohibited activity to website use, accounts, one-time Orders, Assets, Bundles and the licence, if an initial decision relied on incomplete information, the user may submit material new evidence. Shot Flow will reconsider the affected point without requiring repetition of information already held.
10. User submissions and support materials
10.1 User submissions and support materials standard. Search terms, feedback and support attachments may be processed only to operate, secure and improve the service and resolve the relevant request. For user submissions and support materials, the provision is confined to website use, accounts, one-time Orders, Assets, Bundles and the licence and does not enlarge the user’s rights beyond the product description, Order confirmation or applicable law.
10.2 Outcome for user submissions and support materials. The rules on user submissions and support materials should be read with the Privacy, Cookie, Refund, Payment, Cancellation, Fulfilment and Acceptable Use Policies. Where two provisions address the same event, the more specific operational rule governs that event while mandatory law prevails over both.
10.3 Decision criteria for user submissions and support materials. Within website use, accounts, one-time Orders, Assets, Bundles and the licence, a notice dealing with user submissions and support materials should identify what happened, the relevant effective time and the practical next step, unless disclosure would compromise security, another person’s rights or a lawful investigation.
10.4 Limits on user submissions and support materials. If user submissions and support materials cannot be completed as expected, the response may include access restriction, link revocation, licence termination, refund reversal or a legal remedy. The response should address the affected Order, account, record or use rather than impose a broader restriction without reason.
11. Intellectual property
11.1 Intellectual property standard. Shot Flow and its licensors retain copyright, database rights, trademarks and all rights not expressly granted. For intellectual property, the provision is confined to website use, accounts, one-time Orders, Assets, Bundles and the licence and does not enlarge the user’s rights beyond the product description, Order confirmation or applicable law.
11.2 Limits on intellectual property. If intellectual property cannot be completed as expected, the response may include access restriction, link revocation, licence termination, refund reversal or a legal remedy. The response should address the affected Order, account, record or use rather than impose a broader restriction without reason.
11.3 Correction of intellectual property. For website use, accounts, one-time Orders, Assets, Bundles and the licence, operational delivery of intellectual property may depend on provider systems and the user’s device or network. A temporary technical limitation does not alter the underlying contractual or statutory position.
11.4 Information relevant to intellectual property. The normal treatment of intellectual property may be adjusted for mandatory law, asset-specific restrictions, substantiated rights claims and proportionate security action. Any adjustment must remain proportionate and must not remove a right that cannot lawfully be excluded.
11.5 Misuse safeguards for intellectual property. In applying intellectual property to website use, accounts, one-time Orders, Assets, Bundles and the licence, if an initial decision relied on incomplete information, the user may submit material new evidence. Shot Flow will reconsider the affected point without requiring repetition of information already held.
12. Updates, maintenance and service changes
12.1 Updates, maintenance and service changes standard. Catalogue, file formats, search and security controls may change prospectively without retrospectively removing a paid licence. For updates, maintenance and service changes, the provision is confined to website use, accounts, one-time Orders, Assets, Bundles and the licence and does not enlarge the user’s rights beyond the product description, Order confirmation or applicable law.
12.2 Controls for updates, maintenance and service changes. A decision concerning updates, maintenance and service changes may take account of the product page, order confirmation, payment status, access logs, licence label and correspondence. The weight assigned to a record depends on reliability, context and any credible contrary material supplied by the user.
12.3 Requests about updates, maintenance and service changes. For website use, accounts, one-time Orders, Assets, Bundles and the licence, safeguards used for updates, maintenance and service changes protect purchasers, rights holders, payment participants and the service. They may be tightened where a credible security or rights risk exists and relaxed after that risk is resolved.
12.4 User duties for updates, maintenance and service changes. Within website use, accounts, one-time Orders, Assets, Bundles and the licence, when updates, maintenance and service changes requires user input, the user must give accurate and current information, use the available account or support route and take reasonable steps within the user’s control. Deliberate circumvention or materially misleading information may change the available outcome.
12.5 Related provisions for updates, maintenance and service changes. Within website use, accounts, one-time Orders, Assets, Bundles and the licence, a question or correction about updates, maintenance and service changes may be sent to info@shot-flow.com with enough detail to identify the relevant Order, account or interaction. Full payment credentials and unrelated personal information must not be sent by email.
13. Suspension, restriction and termination
13.1 Suspension, restriction and termination standard. Access may be restricted for fraud, payment reversal, rights infringement, security compromise or material breach. For suspension, restriction and termination, the provision is confined to website use, accounts, one-time Orders, Assets, Bundles and the licence and does not enlarge the user’s rights beyond the product description, Order confirmation or applicable law.
13.2 User duties for suspension, restriction and termination. Within website use, accounts, one-time Orders, Assets, Bundles and the licence, when suspension, restriction and termination requires user input, the user must give accurate and current information, use the available account or support route and take reasonable steps within the user’s control. Deliberate circumvention or materially misleading information may change the available outcome.
13.3 Related provisions for suspension, restriction and termination. Within website use, accounts, one-time Orders, Assets, Bundles and the licence, a question or correction about suspension, restriction and termination may be sent to info@shot-flow.com with enough detail to identify the relevant Order, account or interaction. Full payment credentials and unrelated personal information must not be sent by email.
14. Consumer rights and statutory protections
14.1 Digital-content standard. Content supplied to a consumer must be as described, of satisfactory quality and fit for an accepted purpose. Repair, replacement, price reduction or refund may be available where mandatory law provides.
14.2 Fourteen-day right. A consumer may have a 14-day right to cancel a distance contract. That right may be lost for immediate digital supply only after express prior consent and acknowledgement of the loss.
14.3 Defects remain covered. Consent to immediate supply does not remove remedies for non-delivery, corruption, material misdescription or another failure to conform.
14.4 Local rights. Consumers outside England and Wales retain any stricter mandatory protection applying in their country of residence.
15. Refunds and billing disputes
15.1 Refunds and billing disputes standard. Refund eligibility and chargeback handling are governed by the Refund Policy and Payment Policy. For refunds and billing disputes, the provision is confined to website use, accounts, one-time Orders, Assets, Bundles and the licence and does not enlarge the user’s rights beyond the product description, Order confirmation or applicable law.
15.2 Controls for refunds and billing disputes. A decision concerning refunds and billing disputes may take account of the product page, order confirmation, payment status, access logs, licence label and correspondence. The weight assigned to a record depends on reliability, context and any credible contrary material supplied by the user.
15.3 Correction of refunds and billing disputes. For website use, accounts, one-time Orders, Assets, Bundles and the licence, operational delivery of refunds and billing disputes may depend on provider systems and the user’s device or network. A temporary technical limitation does not alter the underlying contractual or statutory position.
15.4 Outcome for refunds and billing disputes. The rules on refunds and billing disputes should be read with the Privacy, Cookie, Refund, Payment, Cancellation, Fulfilment and Acceptable Use Policies. Where two provisions address the same event, the more specific operational rule governs that event while mandatory law prevails over both.
15.5 User duties for refunds and billing disputes. Within website use, accounts, one-time Orders, Assets, Bundles and the licence, when refunds and billing disputes requires user input, the user must give accurate and current information, use the available account or support route and take reasonable steps within the user’s control. Deliberate circumvention or materially misleading information may change the available outcome.
16. Disclaimers and service availability
16.1 Disclaimers and service availability standard. Stock content is not exclusive and users remain responsible for project context, additional clearances and compatible software. For disclaimers and service availability, the provision is confined to website use, accounts, one-time Orders, Assets, Bundles and the licence and does not enlarge the user’s rights beyond the product description, Order confirmation or applicable law.
16.2 Controls for disclaimers and service availability. A decision concerning disclaimers and service availability may take account of the product page, order confirmation, payment status, access logs, licence label and correspondence. The weight assigned to a record depends on reliability, context and any credible contrary material supplied by the user.
16.3 Requests about disclaimers and service availability. For website use, accounts, one-time Orders, Assets, Bundles and the licence, safeguards used for disclaimers and service availability protect purchasers, rights holders, payment participants and the service. They may be tightened where a credible security or rights risk exists and relaxed after that risk is resolved.
16.4 User duties for disclaimers and service availability. Within website use, accounts, one-time Orders, Assets, Bundles and the licence, when disclaimers and service availability requires user input, the user must give accurate and current information, use the available account or support route and take reasonable steps within the user’s control. Deliberate circumvention or materially misleading information may change the available outcome.
16.5 Related provisions for disclaimers and service availability. Within website use, accounts, one-time Orders, Assets, Bundles and the licence, a question or correction about disclaimers and service availability may be sent to info@shot-flow.com with enough detail to identify the relevant Order, account or interaction. Full payment credentials and unrelated personal information must not be sent by email.
17. Limitation of liability
17.1 Non-excludable matters. Nothing limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or another liability that cannot legally be limited.
17.2 Consumers. For consumers, Shot Flow is responsible for foreseeable loss caused by breach, but not for business loss, misuse, incompatible software or failure to maintain a reasonable backup.
17.3 Business cap. For business users, aggregate liability arising from an Order is limited to the greater of the amount paid for that Order and GBP 100, excluding non-excludable liability.
17.4 Excluded business loss. To the extent permitted by law, Shot Flow is not liable to a business for indirect loss, lost profit, lost opportunity or avoidable loss of data.
18. Indemnity
18.1 Indemnity standard. Business users are responsible for third-party claims caused by material misuse, unlawful modification or unauthorised redistribution. For indemnity, the provision is confined to website use, accounts, one-time Orders, Assets, Bundles and the licence and does not enlarge the user’s rights beyond the product description, Order confirmation or applicable law.
18.2 Correction of indemnity. For website use, accounts, one-time Orders, Assets, Bundles and the licence, operational delivery of indemnity may depend on provider systems and the user’s device or network. A temporary technical limitation does not alter the underlying contractual or statutory position.
18.3 Outcome for indemnity. The rules on indemnity should be read with the Privacy, Cookie, Refund, Payment, Cancellation, Fulfilment and Acceptable Use Policies. Where two provisions address the same event, the more specific operational rule governs that event while mandatory law prevails over both.
18.4 User duties for indemnity. Within website use, accounts, one-time Orders, Assets, Bundles and the licence, when indemnity requires user input, the user must give accurate and current information, use the available account or support route and take reasonable steps within the user’s control. Deliberate circumvention or materially misleading information may change the available outcome.
18.5 Misuse safeguards for indemnity. In applying indemnity to website use, accounts, one-time Orders, Assets, Bundles and the licence, if an initial decision relied on incomplete information, the user may submit material new evidence. Shot Flow will reconsider the affected point without requiring repetition of information already held.
19. Privacy, cookies and data handling
19.1 Privacy, cookies and data handling standard. Personal data and device technologies are handled under the Privacy Policy and Cookie Policy. For privacy, cookies and data handling, the provision is confined to website use, accounts, one-time Orders, Assets, Bundles and the licence and does not enlarge the user’s rights beyond the product description, Order confirmation or applicable law.
19.2 Misuse safeguards for privacy, cookies and data handling. In applying privacy, cookies and data handling to website use, accounts, one-time Orders, Assets, Bundles and the licence, if an initial decision relied on incomplete information, the user may submit material new evidence. Shot Flow will reconsider the affected point without requiring repetition of information already held.
19.3 Controls for privacy, cookies and data handling. A decision concerning privacy, cookies and data handling may take account of the product page, order confirmation, payment status, access logs, licence label and correspondence. The weight assigned to a record depends on reliability, context and any credible contrary material supplied by the user.
19.4 Requests about privacy, cookies and data handling. For website use, accounts, one-time Orders, Assets, Bundles and the licence, safeguards used for privacy, cookies and data handling protect purchasers, rights holders, payment participants and the service. They may be tightened where a credible security or rights risk exists and relaxed after that risk is resolved.
20. Complaints and support
20.1 Complaints and support standard. Order, licensing and service complaints are submitted to info@shot-flow.com with sufficient detail for investigation. For complaints and support, the provision is confined to website use, accounts, one-time Orders, Assets, Bundles and the licence and does not enlarge the user’s rights beyond the product description, Order confirmation or applicable law.
20.2 Correction of complaints and support. For website use, accounts, one-time Orders, Assets, Bundles and the licence, operational delivery of complaints and support may depend on provider systems and the user’s device or network. A temporary technical limitation does not alter the underlying contractual or statutory position.
20.3 Outcome for complaints and support. The rules on complaints and support should be read with the Privacy, Cookie, Refund, Payment, Cancellation, Fulfilment and Acceptable Use Policies. Where two provisions address the same event, the more specific operational rule governs that event while mandatory law prevails over both.
20.4 User duties for complaints and support. Within website use, accounts, one-time Orders, Assets, Bundles and the licence, when complaints and support requires user input, the user must give accurate and current information, use the available account or support route and take reasonable steps within the user’s control. Deliberate circumvention or materially misleading information may change the available outcome.
20.5 Misuse safeguards for complaints and support. In applying complaints and support to website use, accounts, one-time Orders, Assets, Bundles and the licence, if an initial decision relied on incomplete information, the user may submit material new evidence. Shot Flow will reconsider the affected point without requiring repetition of information already held.
21. Governing law and dispute resolution
21.1 Governing law and dispute resolution standard. The laws of England and Wales govern, subject to mandatory consumer rights and competent local forums. For governing law and dispute resolution, the provision is confined to website use, accounts, one-time Orders, Assets, Bundles and the licence and does not enlarge the user’s rights beyond the product description, Order confirmation or applicable law.
21.2 Limits on governing law and dispute resolution. If governing law and dispute resolution cannot be completed as expected, the response may include access restriction, link revocation, licence termination, refund reversal or a legal remedy. The response should address the affected Order, account, record or use rather than impose a broader restriction without reason.
21.3 How governing law and dispute resolution operates. To administer governing law and dispute resolution, Shot Flow uses order controls, licence metadata, download restrictions, notices and support review. Each control is selected for the stated purpose and must not be repurposed for an unrelated objective.
22. Changes to these Terms
22.1 Changes to these Terms standard. The version shown at purchase governs that Order; later versions govern later website use and future Orders. For changes to these terms, the provision is confined to website use, accounts, one-time Orders, Assets, Bundles and the licence and does not enlarge the user’s rights beyond the product description, Order confirmation or applicable law.
22.2 How changes to these terms operates. To administer changes to these terms, Shot Flow uses order controls, licence metadata, download restrictions, notices and support review. Each control is selected for the stated purpose and must not be repurposed for an unrelated objective.
22.3 Requests about changes to these terms. For website use, accounts, one-time Orders, Assets, Bundles and the licence, safeguards used for changes to these terms protect purchasers, rights holders, payment participants and the service. They may be tightened where a credible security or rights risk exists and relaxed after that risk is resolved.
22.4 Information relevant to changes to these terms. The normal treatment of changes to these terms may be adjusted for mandatory law, asset-specific restrictions, substantiated rights claims and proportionate security action. Any adjustment must remain proportionate and must not remove a right that cannot lawfully be excluded.
22.5 Decision criteria for changes to these terms. Within website use, accounts, one-time Orders, Assets, Bundles and the licence, a notice dealing with changes to these terms should identify what happened, the relevant effective time and the practical next step, unless disclosure would compromise security, another person’s rights or a lawful investigation.
23. Contact
23.1 Contact standard. Customer and formal notices may be sent by email or to the registered office. For contact, the provision is confined to website use, accounts, one-time Orders, Assets, Bundles and the licence and does not enlarge the user’s rights beyond the product description, Order confirmation or applicable law.
23.2 Information relevant to contact. The normal treatment of contact may be adjusted for mandatory law, asset-specific restrictions, substantiated rights claims and proportionate security action. Any adjustment must remain proportionate and must not remove a right that cannot lawfully be excluded.
23.3 Decision criteria for contact. Within website use, accounts, one-time Orders, Assets, Bundles and the licence, a notice dealing with contact should identify what happened, the relevant effective time and the practical next step, unless disclosure would compromise security, another person’s rights or a lawful investigation.
23.4 Related provisions for contact. Within website use, accounts, one-time Orders, Assets, Bundles and the licence, a question or correction about contact may be sent to info@shot-flow.com with enough detail to identify the relevant Order, account or interaction. Full payment credentials and unrelated personal information must not be sent by email.
Permitted and prohibited use guide
| Use case | Position | Operational condition |
| Website, advertising, presentation or publication | Permitted | The Asset must be incorporated into a broader work and not made extractable as a standalone file. |
| Client project | Permitted | The client receives the completed deliverable; source-file reuse requires a separate licence. |
| Print-on-demand product | Conditional | The Asset must be materially transformed and the product must not substitute for the source image. |
| Editorial use | Conditional | Editorial labels and accurate context must be respected; no false endorsement. |
| Resale as stock, template, wallpaper or download | Prohibited | No standalone redistribution, sublicensing or marketplace upload. |
| Trademark, logo or exclusive identifier | Prohibited | Stock content is non-exclusive and no trademark right is granted. |
| Artificial intelligence training or competing dataset | Prohibited unless separately licensed | A specific written licence is required. |
Schedule 1 — Practical service rules
1. Before purchase, review the preview, dimensions, licence label and Bundle contents and identify any need for exclusivity, an extended licence or a release.
2. After payment, keep the confirmation, download promptly and maintain a secure backup linked to the relevant project.
3. For client delivery, provide a completed or flattened output where practical and do not create a reusable source library for an unlicensed client.
4. If a rights concern appears, stop the questioned use, preserve the order and contact support before deleting evidence or initiating a dispute.
5. After a refund, stop new use, delete source copies reasonably under control and follow the written outcome for existing published material.
6. Before account closure, download lawfully purchased files; closure does not create cash value or transfer the account library.
Shot Flow · Terms & Conditions · v1.0 · Effective 21 July 2026 · Published on the website; subject to update; the current published version governs.